Refund and Return Policy

Return Policy - Improvationality

At Improvationality, we strive to ensure your satisfaction with every purchase. However, as a reseller of vitamins and supplements, we prioritize your health and safety. Therefore, we strongly recommend consulting a healthcare professional before using any supplements.

Return Window: Our return window typically spans 7 days from the date of delivery. Please note that we cannot accept returns for used products. To be eligible for a return, the product must be in its original state as received.

Return Procedure: If you wish to return a product, please initiate the return process promptly. Ensure that the item is securely packaged and returned via a trusted delivery service. If any damage is suspected during transit, please notify the delivery service immediately.

Refund Process: Upon receiving the returned product and verifying its condition, we will initiate the refund process. Refunds are typically processed within 7 working days to the original payment method used for the purchase.

Exclusions: Please be aware that we reserve the right not to refund if we suspect that the returned item is not the one we originally sent to you. In such cases, we may report suspected scam attempts to the appropriate authorities.

Your satisfaction and safety are paramount to us at Improvationality. Should you have any questions or concerns regarding our return policy, feel free to contact our customer service team for assistance.